JobsiteBooked for plumbers
One burst pipe. Three customers waiting.
JobsiteBooked is software for small plumbing businesses: drag the emergency in, and pushed customers are texted the new time. Your plumbers' phones show the new order, and one tap sends the next homeowner your arrival time.
- Free trial, no card
- We do the setup
- Month to month
- Burst pipe on Cedar St 8:05 AM Dragged into the 9 AM slot
- Faucet swap moved to 3 PM 8:06 AM New time sent to the homeowner
- Missed call: Sam Ortiz 10:40 AM Texted the caller from under the sink
Features for plumbers
What every plumbing call needs
Each tab shows one tool on a real plumbing call.
Land the job
Estimates
"Just ballpark it" turns into a quote that goes quiet. Yours puts tank, tankless and high-efficiency on one estimate, with follow-up texts at 2 and 5 days.
- Three options: tank, tankless or high-efficiency, plus add-ons
- Opened: see when the homeowner opens it
- Deposit: on a repipe or sewer line, paid by card once it's signed
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Online booking
The leaky faucet calls while you're on a burst pipe. They book a set-price visit on your site, or send a request with photos.
- Set prices: a drain clearing or a water heater flush, booked online
- Photos first: see the old tank before you load the truck
- Assessments: a sewer line look booked into a free slot
Land the job
Review requests
A freeze week of calls and not one new review. Every closed job emails the customer your Google review link the next day.
- 3 days later: a text with the same link
- Home screen: your Google review count
- From your number: the text comes from your shop line
Land the job
Marketing
Two quiet weeks after the freeze rush. Text and email every past customer a water heater flush offer.
- Before winter: a hose bib tip and your booking link
- Email builder: your logo, the offer and a Book now button
- Lead sources: Google, referrals or the van, on each request
Land the job
Website
The phone rings hardest at night and on weekends. We build your website at setup, and it takes bookings and leak photos while you sleep.
- Late-night chat: the AI front desk takes the address and the problem
- Your services: drain clearing, leak repair, tank swaps, repipes
- Done by us: built from your service list during setup
Run the job
Scheduling
Emergencies jump the line every day. Drag the faucet swap to Thursday, and the homeowner is texted Thursday's time.
- Schedule later: the dripping tap waits in a list for a gap
- Repipes: two visits, with a plumber and a helper on each
- Map: each plumber's stops in distance order
Run the job
Crew app
Plumbers ring you for the shutoff location and last year's notes. Each call shows the address, gate code and the property's history.
- Running late: one tap texts the next customer your ETA
- Parts: the wax ring and supply line added as lines
- The crew app on Android, or the crew page in any phone's browser, iPhone included
Run the job
Job photos
No signal in the crawlspace. Photos taken down there upload by themselves on Android once the phone has signal again.
- Before, during, after: a tag on every shot of the leak
- Draw on it: circle the corroded fitting or the root ball
- Photo report: a PDF or a link to send with the bill
Run the job
Time tracking
You quote flat rate and guess the hours. Clocked visits show what a water heater swap really takes, at your labor rate.
- Clock in: from the crew page in any phone's browser
- Visit notes: a seized shutoff, a second supply house run
- Payroll: approve each plumber's week, then export a CSV
Run the job
Integrations
The office already lives in Gmail and Google Calendar. Connect both, and booked calls and customer emails show up right where the office looks.
- Google Calendar: service calls in the office's, both ways
- Gmail or Outlook: customer emails from your own address
- Zapier: connects your other apps
Bill the job
Invoicing
Tickets in the truck, invoices at 9 PM. The invoice is made from the job, with every part and the trip charge the plumber added.
- Per-visit billing: drafted when the plumber completes the call
- After-hours rate: a line from your price list
- Late fee: set once, added when an invoice runs overdue
Bill the job
Payments
"The check's in the mail" for three weeks. Each invoice goes by text and email with a pay-by-card link.
- Bank payment: for US customers, switched on at setup
- Portal: past invoices paid from their own login
- Marked paid: the job's invoice updates when they pay
Bill the job
Expenses
The old tank's dump fee never reaches the job. Enter each job receipt on the office computer, with its photo, and it counts against that job.
- Receipt photo: kept on the expense
- Permits: the water heater permit on its own job
- Job profit: receipts come off what the job made
Bill the job
QuickBooks sync
Your bookkeeper retypes every plumbing invoice. Sent invoices, payments and customers go to QuickBooks Online, and customers come in from it too.
- Payments: each card payment shows in QuickBooks too
- Customers: synced both ways, so the lists match
- Connected with you during setup
Bill the job
Reporting
Two-truck shop, no idea what each job costs. Every job shows its profit, and one screen shows who owes you and for how long.
- Job profit: price-list parts, clocked hours and receipts against the bill
- Money owed: every overdue invoice, most days late first
- Customer balances: what each landlord owes
Bring them back
Texting & inbox
Your hands are in a drain when the phone rings. The shop line rings the Android app, and a missed call is a row you answer in one tap.
- Leak photos: customers text pictures into the inbox
- Text first: one tap opens a text to the caller
- AI front desk: takes the call when you're on an emergency
Bring them back
Reminders
A drive across town to a locked house. Each customer is texted the day before at 3:30 PM and again an hour before.
- Rescheduled: the new time goes out when you move a visit
- Assessments: a confirmation and a reminder for each booked look
- On my way: sent from the plumber's phone with an ETA
Bring them back
Customer portal
Landlords call to ask which invoices are still open. They log in to see and pay them, find shared files, and request the next visit.
- Open invoices with a Pay button, under your name and logo
- Request work: a new leak reported from their login
Bring them back
Customer list
Six rentals, one landlord, six shutoffs to remember. Each property sits under that landlord, with its own visits and notes.
- Pinned note: where the main shutoff is, and the lockbox code
- History: the last water heater swap at each address
- Tags: mark the yearly backflow test customers
Service and emergencies
What a full plumbing week costs you
Pushed calls, late-night paperwork, unpaid bills, and the fix for each.
10 AM, under a sink
Every pushed customer hears the new time
You're under a kitchen sink when a burst pipe call comes in, then a backed-up toilet. By lunch the 1 PM is calling to ask where you are, and the day's plan is gone.
On the schedule, drag the burst pipe into the morning and the faucet swap to Thursday. Each customer you move gets a text with the new time. Each plumber opens their phone to the new order. Leaving a job, one tap texts the next homeowner your arrival time. The dripping tap waits in the schedule-later list until a gap opens.
- Drag to move: the customer is texted the new time
- On my way: your ETA, one tap from the job you're leaving
- Schedule later: non-urgent calls parked until there's room
9 PM, office night
The plumber's lines become the invoice
Twelve hours on calls, then tickets, invoices and texts to tomorrow's customers until 10. And you still can't say what the water heater swap made.
Your plumber adds the tank, fittings and trip charge as lines from your price list. With per-visit billing, those lines become an invoice draft the moment the visit is completed. You check it and send it. Each part counts at the cost you set, and the clocked hours at your labor rate. So the swap's profit sits on the job before you get home. Tomorrow's customers get their reminder texts without you sending a thing.
- Price list parts: on the invoice and costed on the job
- Visit reminders: the day before and an hour before
- QuickBooks Online: each sent invoice and payment lands there
The bill
Photos and a signature go with the bill
You clear a restaurant's main line in 40 minutes. The manager calls it too much for so little time, and the invoice sits for a month.
Your plumber takes before and after photos, and the manager signs on the plumber's phone once the drain runs. Back at the office, you circle the root ball on one and text the photo timeline link. The invoice goes with a pay-by-card link. While it's overdue, an email reminder goes every 3 days, three times. Your late fee goes on if you set one.
- Photo timeline: before, during and after, as one link
- Signature: signed off on site when the drain runs
- Text-to-pay: a card link on every invoice text
Fill the quiet weeks after a freeze
Text every past customer a water heater flush offer. Yearly backflow tests set as recurring jobs come back on the schedule when they're due.
What contractors say
Luis M.HVAC service Every seasontune-ups rebookedTune-up customers get put back on the schedule every season, and I don't lift a finger.
Carlos S.General contractor 40 → 150Google reviews in a yearWe went from 40 Google reviews to over 150 in a year, and nobody had to ask a customer by hand.
Mike D.Remodeling contractor Halfsigned before I'm homeI used to write estimates at the kitchen table at night. Now I send them from the truck, and half get signed before I'm home.
Dave P.Handyman Zeromissed callers left waitingIf my phone rings while I'm on a ladder, the caller gets a text from my business number before I climb down. Half the time they've picked a slot by then.
Tom R.Painting company 7 a.m.calls stoppedMy crew opens their phone and sees the whole day: addresses, notes, what to load. The 7 a.m. calls stopped.
Jake K.Flooring installer From a textinvoices paidCustomers pay the invoice from a text before we've finished loading the truck.
Why plumbers switch
What a small plumbing shop stops losing
The 9 PM call
The AI front desk answers after hours, takes the address and the problem, and books an assessment.
The ballpark over the phone
Homeowners send photos of the leak or the old tank, or book a set-price drain clearing online.
The landlord who lost your number
Each rental sits under that landlord, and your next offer reaches them by text and email.
What plumbers ask before switching
Which software is right for a small plumbing shop?
Can it handle schedule changes when an emergency call comes in?
How do you handle quoting on the spot?
Will it sync my plumbing invoices to QuickBooks Online?
Is there an app for my plumbers?
How much does plumbing software cost?
We do the setup
Set up before the next freeze.
We do the setup: your services and prices, your customers, each crew member's personal link to the crew app, and your website. You stay on calls while we load it all.
- Free trial, no card
- Month to month, cancel any time